Issuing/Redeeming a Gift Card/Certificate

Modified on Fri, 15 Mar 2024 at 02:53 PM


1. Go to Quick Order

2. Find Gift Card (This also applies if you are selling a gift "certificate")

3. Click Gift Card

4. Type in the amount to be issued

5. Type in the card or certificate number( if you have a magtek swipe, you can swipe the gift card here instead of typing)

6. Click Save

7. Make sure to select the customer that is buying it so you can track gift card/certificate purchases accurately even though they may not end up with the person who bought it. Easier to track down later


1. Once you are on the payment screen to checkout the customer, click on gift card (yours may look different)

2. Type in the card or certificate number (swipe if able to)

3. Press enter

4. Click Proceed

5. If balance owed, have the customer pay with cash, check, credit card etc. 

6. Click finalize

7. Pressing enter still works! But now you can simply click the "retrieve" button if using a tablet or another device that the keyboard is not available right away.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article